| Ordering |
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How do I order online? |
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Ordering with Faithworks is easy! After finding the item you want, click "Add to Cart". If you like to purchase more than one copy, type the number in the "Quantity" field and click update. If you liked to remove an item, type "0" in the "Quantity" field and click update.
Click "Check out" to begin our 3 step ordering process.
1) Login your faithworks.com customer account or register a new
account.
2) Choose your preferred delivery method.
3) Review and submit your order.
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What are my payment options?
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1) By cash or nets at our cashier counters
- Only for self-collection at store.
2) By cash - Only for delivery in Singapore.
3) By cheque
- Please write the cheque payable to CORNERSTONE RESOURCES PTE
LTD and mail it to:
Faithworks Bookstore
11 East Coast Road
The Odeon Katong #02-20/22
Singapore 428722
4) By bank transfer - for bulk and overseas order.
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How much do I need to pay for delivery?
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The delivery charge will be S$8.00 if delivery is within Singapore.
For overseas order, we will inform you the cost of the airfreight/shipping by normal or parcel mails upon confirming stock availability. All overseas deliveries are at the risk of the buyers.
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What happens after I submitted my orders?
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Reservations made through the website are non-obligatory unless otherwise stated. Within 3 working days, our staff will contact you via phone call or email to confirm your orders. Payment is required upon order confirmation.
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Can I do partial/full cancellation of my order after it is submitted?
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Contact us as soon as possible via email or phone and we will advise you if we can comply with your request.
If we are unable to comply with your request, simply return the item to our retail store and we are happy to refund the credits to your account.
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| Account Management |
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I forgot my password! Can you help?
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Simply enter your user name or email address in the "Lost Password" section and click the "Send Password" button. We will send your password to your email address.
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How do I change my address?
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Simply log in and go to the "Account Maintenance" section. You can update your password, address, email and phone contacts. |
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Newsletter Subscriptions
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How do I subscribe to your electronic newsletters? |
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To subscribe to our newsletter, simply enter your name and email address in the newsletter subscription box on the home page, click "subscribe" and submit. An email will be sent to you for confirmation.
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How do I unsubscribe from your electronic newsletter? |
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To unsubscribe from our newsletter, simply enter your name and email address in the newsletter subscription box on the home page, click "unsubscribe" and submit. An email will be sent to you for confirmation. |
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